Shipping policy

Shipping Policy

Where do we ship? We ship to all countries within the European Union.

Processing time All orders are processed within 1–2 business days. Personalized products (such as custom collars) may require additional preparation time. You will receive a confirmation email once your order has been shipped.

Delivery time Once shipped, orders typically arrive within 5 business days. Delivery times may vary slightly depending on your location and local postal services.

Shipping costs A flat shipping rate applies to all orders. The exact rate will be displayed at checkout before you complete your purchase.

Tracking Once your order is dispatched, you will receive a tracking number by email so you can follow your delivery.

Questions? For any shipping-related questions, please contact us via our contact page